Privacy Policy
1. Data Protection Briefly
General information
The following overview explains simply what happens to your personal data when you visit our website. Personal data includes all information that can identify you personally. For detailed information on data protection, please refer to the privacy policy below.
Data Collection on Our Website
Who is responsible for data collection on this website?
The website operator processes your data. You can find the operator’s contact details in the section “Information on the Responsible Party” in this privacy policy.
How do we collect your data?
You provide some data directly, for example when you enter information into a contact form.
Other data is collected automatically or after your consent by our IT systems when you visit the website. This includes mainly technical data (such as browser type, operating system, or time of page access). Our systems collect this data automatically as soon as you enter our website.
Why do we use your data?
We collect some data to ensure the website runs smoothly. We may use other data to analyze your user behavior. If you initiate or conclude contracts via the website, we also process the data you provide for offers, orders, or other inquiries.
What rights do you have regarding your data?
You have the right to receive, free of charge, information about the origin, recipients, and purpose of your stored personal data at any time. You may also request correction or deletion of your data. If you have given consent to data processing, you can withdraw it at any time with effect for the future. In certain cases, you may request restriction of processing your personal data. You also have the right to lodge a complaint with the relevant supervisory authority.
For these and other questions about data protection, you can contact us at any time.
Analysis Tools and Third-Party Tools
When you visit this website, your browsing behavior may be statistically analyzed, mainly with analysis programs.
You will find detailed information about these programs in the following privacy policy.
2. Hosting
We host our website content with the following provider:
Host Europe
Provider: Host Europe GmbH, Hansestraße 111, 51149 Cologne (hereafter “Host Europe”). When you visit our website, Host Europe collects various log files, including your IP address.
For details, see Host Europe’s privacy policy: https://www.hosteurope.de/AGB/Datenschutzerklaerung/.
We use Host Europe based on Art. 6(1)(f) GDPR. We have a legitimate interest in a reliable presentation of our website. If we request your consent, we process your data solely based on Art. 6(1)(a) GDPR and § 25(1) TDDDG, as far as consent includes storing cookies or accessing information on your device (e.g., for device fingerprinting) under the TDDDG. You can withdraw your consent at any time.
Data Processing Agreement
We have signed a data processing agreement (DPA) with the provider named above. This contract, required by data protection law, ensures that the provider processes personal data of our website visitors only according to our instructions and in compliance with the GDPR.
3. General Information and Mandatory Disclosures
Data Protection
We take the protection of your personal data seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.
When you use this website, we collect various personal data. Personal data is information that can identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose we do so.
Please note that data transmission over the Internet (e.g., communication by email) can have security gaps. Complete protection of data from third-party access is not possible.
Information on the Responsible Party
The party responsible for data processing on this website is:
SHIBAURA MACHINE LWB GmbH
Sonnenring 35
84032 Altdorf (near Landshut, Germany)
Phone: +49(0)871/308-0
E-Mail: contact@shibaura-machine-lwb.de
The party responsible is the natural or legal person who decides alone or together with others on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Retention of Personal Data
Unless this privacy policy specifies a different retention period, we keep your personal data until the purpose for processing it no longer applies. If you request deletion or revoke your consent for data processing, we delete your data unless other legally permissible reasons require us to retain it (e.g., tax or commercial law retention periods). In such cases, we delete the data once these reasons no longer apply.
Legal Basis for Data Processing on This Website
If you have consented to data processing, we process your personal data based on Art. 6(1)(a) GDPR or, for special categories of data under Art. 9(1) GDPR, based on Art. 9(2)(a) GDPR. If you explicitly consent to the transfer of personal data to third countries, processing occurs under Art. 49(1)(a) GDPR. If you consent to the use of cookies or access to information on your device (e.g., via device fingerprinting), processing also follows § 25(1) TTDSG. You can revoke your consent at any time. If your data is necessary to fulfill a contract or carry out pre-contractual measures, we process it under Art. 6(1)(b) GDPR. Additionally, if required to meet legal obligations, we process your data under Art. 6(1)(c) GDPR. Processing may also occur based on our legitimate interest under Art. 6(1)(f) GDPR. Specific legal bases for individual cases are detailed in the following sections of this privacy policy.
Recipients of Personal Data
In our business operations, we collaborate with various external entities. This sometimes requires sharing personal data with them. We only transfer personal data to external parties when necessary to fulfill a contract, when legally obligated (e.g., sharing data with tax authorities), when we have a legitimate interest under Art. 6(1)(f) GDPR, or when another legal basis permits the transfer. When using processors, we share customer data only under a valid data processing agreement. For joint processing, we establish a joint processing agreement
Revocation of Your Consent to Data Processing
Many data processing activities are only possible with your explicit consent. You can revoke any consent you have given at any time. The legality of data processing carried out before your revocation remains unaffected.
Right to Object to Data Collection in Specific Cases and to Direct Advertising (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION UNDER ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR DATA FOR SUCH PURPOSES. THIS ALSO APPLIES TO PROFILING RELATED TO DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT ADVERTISING (OBJECTION UNDER ART. 21(2) GDPR).
Right to Lodge a Complaint with the Supervisory Authority
If the GDPR is violated, you have the right to file a complaint with a supervisory authority, particularly in the member state of your habitual residence, workplace, or the location of the alleged violation. This right exists alongside other administrative or judicial remedies.
Right to Data Portability
You have the right to receive data that we process automatically based on your consent or to fulfill a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of this data to another controller, we will comply, provided it is technically feasible.
Access, Correction, and Deletion
Under applicable law, you have the right to request, at any time and free of charge, information about your stored personal data, its origin, its recipients, and the purpose of its processing. You may also request the correction or deletion of this data, if applicable. For these or any other questions regarding personal data, feel free to contact us at any time.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data. You can contact us at any time to exercise this right. The right to restrict processing applies in the following cases:
- If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. While we check your data, you may request that we restrict processing.
- If we have processed your personal data unlawfully, you may request restriction of processing instead of deletion.
- If we no longer need your personal data, but you need it to assert, exercise, or defend legal claims, you may request restriction of processing instead of deletion.
- If you have objected under Article 21(1) GDPR, we must weigh your interests against ours. While we have not yet determined whose interests prevail, you may request that we restrict processing.
If we have restricted the processing of your personal data, we may process it—apart from storing it—only with your consent, to assert, exercise, or defend legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
SSL/TLS Encryption
This website uses SSL/TLS encryption to ensure security and protect the transmission of confidential information, such as orders or inquiries you send to us as the site operator. You can identify an encrypted connection by the browser’s address bar switching from “http://” to “https://” and by the padlock icon in the browser bar.
When SSL/TLS encryption is active, third parties cannot read the data you transmit to us.
Objection to Advertising Emails
We hereby object to the use of contact details published under the legal notice obligation for sending unsolicited advertising or informational materials. The site operators explicitly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.
4. Data Protection Officer
Legally Mandated Data Protection Officer
Our company has appointed a Data Protection Officer.
Wolfgang Böhm
Hochfeldring 10A
94360 Mitterfels (Germany)
Phone: +49 (0) 9421 964990
E-Mail: dsb@shibaura-machine-lwb.de
5. Data collection on this website
Cookies
Our website uses so-called “cookies.” Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are deleted automatically at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies make it possible to integrate certain services provided by third-party companies into websites, for example cookies used to process payment services.
Cookies serve various functions. Many cookies are technically necessary because certain website features would not work without them, for example the shopping cart function or the display of videos. Other cookies may be used to analyze user behavior or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions you have requested (for example the shopping cart function), or to optimize the website (for example cookies used to measure the web audience) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of its services. If consent has been requested for the storage of cookies and comparable recognition technologies, processing takes place exclusively on the basis of that consent (Art. 6(1)(a) GDPR and Section 25(1) TDDDG); consent may be withdrawn at any time.
You can configure your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be limited.
If further cookies and services are used on this website, you will find information about them in this privacy policy.
Contact forms
When you send us inquiries via the contact form, we store your information from the form, including your contact details, to process your request and handle any follow-up questions. We do not share this data without your consent.
We process your data based on Art. 6(1)(b) GDPR if your inquiry relates to a contract or is necessary for pre-contractual measures. In all other cases, we process your data based on our legitimate interest in handling inquiries efficiently (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if requested; you may withdraw your consent at any time.
We keep the data you enter in the contact form until you ask us to delete it, withdraw your consent, or the purpose for storing the data no longer applies (e.g., after we have finished processing your request). Mandatory legal requirements—especially retention periods—remain unaffected.
Contact by Email or Phone
If you contact us by email or telephone, we store and process your inquiry and all related personal data (such as your name and request) to handle your concern. We do not share this data without your consent.
We process your data under Article 6(1)(b) GDPR if your inquiry relates to fulfilling a contract or is necessary for pre-contractual measures. In all other cases, we process your data based on our legitimate interest in efficiently handling inquiries (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if requested; you may withdraw your consent at any time.
We retain the data you send us until you ask us to delete it, withdraw your consent, or the purpose for storing the data no longer applies (for example, after we have resolved your inquiry). Mandatory legal requirements — especially retention periods — remain unaffected.
Complianz
Our website uses Complianz’s consent technology to obtain your consent for the storage of certain cookies on your device or for the use of certain technologies, and to document this in compliance with data protection law. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands (hereinafter “Complianz”).
Complianz is hosted on our servers, so no connection to Complianz’s provider servers is established. Complianz stores a cookie in your browser in order to associate the consents you have given, or any withdrawal of those consents, with you. The data collected in this way is stored until you request its deletion, delete the Complianz cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.
Complianz is used to obtain the consents required by law for the use of cookies. The legal basis for this is Art. 6 (1) lit. c GDPR.
6. Plugins and Tools
Burst Statistics
This website uses the analytics service Burst Statistics, a tool designed for visitor analysis with a strong focus on data protection. Burst Statistics B.V., H. W. Mesdagstraat 22, 9718 HH Groningen, Netherlands, provides this technology.
We collect anonymized usage data, store it only locally, and never share it with third parties. We cannot link this data to any individual. For more details, please refer to Burst’s privacy policy (https://burst-statistics.com/legal/privacy-statement-eu/).
We base the use of this analytics tool on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior anonymously to improve both the website and its advertising. If we request your consent, we process data solely on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, as far as consent covers the storage of cookies or access to information on your device (such as device fingerprinting) under the TDDDG. You may withdraw your consent at any time.
Google Fonts (local Hosting)
This website uses Google Fonts to ensure consistent typography. The fonts are installed locally, so your browser does not connect to Google’s servers.
For more information about Google Fonts, visit https://developers.google.com/fonts/faq and see Google’s privacy policy: https://policies.google.com/privacy?hl=de.
Google Maps
This website uses the Google Maps map service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. This service allows us to embed maps on our website.
To use the functions of Google Maps, it is necessary to store your IP address. As a rule, this information is transmitted to a Google server in the United States and stored there. The provider of this website has no influence over this data transfer. If Google Maps is activated, Google may use Google Fonts for the purpose of displaying fonts consistently. When you access Google Maps, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
Google Maps is used in the interest of presenting our online services in an appealing way and making it easy to find the places indicated on our website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If corresponding consent has been requested, the processing is carried out exclusively based on Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.
The transfer of data to the United States is based on the standard contractual clauses of the European Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and here: https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
For more information on how Google handles user data, please see Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the United States. Every company certified under the DPF commits to complying with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.